Tag: Human Resources
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You Cannot Build Your Business By Yourself!
Build a human resource management system that is centered around expectations, communication and your customer. After all, you cannot build your business by yourself! Download and read the recently published ebook “Building a Foundation: Customer Centric Human Resource Management”. This book is a valuable resource for business leaders, HR professionals, and anyone interested in building…
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Strategic Hiring & Outsourcing: A Startup Owner’s Guide
Balancing time commitments as a startup business owner requires a blend of strategic planning, delegation, and efficient time management. Regularly reassessing and adjusting your approach is key to managing time effectively while growing the business. In previous blogs, I’ve emphasized the importance of shifting your focus towards strategic hiring and outsourcing as you embark on…
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Embracing Ownership: The Key To Effective Leadership In Organizations
Effective communication in an organization goes beyond just transmitting information; it involves empowering individuals to take ownership of their roles and responsibilities. The distinction between managers who control and leaders who give ownership is a critical aspect of fostering a collaborative and productive workplace. In this blog, we will delve into the significance of this…
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The Importance Of Onboarding: Creating A Lasting First Impression
Onboarding is the process of integrating new employees into an organization and introducing them to the company culture, values, and expectations. It’s a critical step in the hiring process, and can have a significant impact on employee retention and engagement. Making a great first impression during onboarding sets the tone for the entire employee experience.…
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The Hidden Costs Of Hiring The Wrong Employees: Why It Matters To Your Business
Hiring the right employees is crucial to the success of any business. The consequences of a single wrong hire can ripple throughout your organization, impacting everything from productivity to morale. While it may seem like the cost of a bad hire is simply the wages paid to an underperforming employee, the truth is that the…
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The Importance of Manager Leadership in Employee Retention
Employee retention is a critical aspect of any successful business. High employee turnover can be a significant challenge for companies, leading to increased costs and decreased productivity. While there can be several reasons for employees to leave their jobs, one of the most common reasons is a bad manager. In fact, a study found that…
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The Pros and Cons of Different Types of Employee Hires for Business Scaling
Scaling a business requires extensive time commitments when it comes to hiring. Leaders must determine how to maintain the company’s innovative spark and tight camaraderie while hiring dozens of new colleagues every month. To scale a business successfully, it’s crucial to establish systems before they are needed. One way to start the hiring process is…
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Overcoming Analysis Paralysis: Principles For Entrepreneurs To Succeed
As an entrepreneur, one of the most significant challenges you will face is the tendency to strive for perfection. It’s natural to want to create the perfect product or service, but this desire can lead to analysis paralysis, which can hinder your progress and prevent you from achieving your goals. Instead of striving for perfection,…
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Reshaping Employee Expectations: Adapting To A Changing Workforce
The world of work is evolving at an unprecedented pace, driven by technological advancements, globalization, and the abundance of information available to employees. This rapid transformation is leading to a significant shift in employee expectations and demands, particularly among millennials, who are seeking new ways of working and greater accountability from their managers. Studies have…
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The Cost of Freedom: Honoring Memorial Day in America
Memorial Day is a day of remembrance, a day to honor and pay tribute to the brave men and women who sacrificed their lives for our country’s freedom. It’s a day to reflect on the true cost of that freedom and what it means to be an American. Race and ethnicity have defined every nation…
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Transforming Managers Into Coaches: The Future Of Performance Management
The future of work is being shaped by changes in technology, globalization and overwhelming information flow. Workers, particularly millennials, are asking for something different. They want clear expectations, accountability, a rich purpose, and they especially want ongoing feedback and coaching. The need to dramatically change the way employees are managed couldn’t be more urgent. Studies…
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Maximizing Your Human Resource Planning For Optimal Business Outcomes
Human resource planning (HRP) is an essential element of any successful business strategy. By properly anticipating staffing needs and proactively addressing changes in the workplace, an organization can ensure that it is adequately staffed to meet the demands of its customers and business goals. Human resource planning (HRP) is the process of determining the staffing…
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Maximize Your Productivity – Tips for Mastering Time Management
Most business owners are busy all day (and night) yet never catch up with their to-do list. How can you remedy this? Start by performing a time assessment. For two weeks, track how you spend your time. What did you do today and how much time did you spend on each task? At the end…
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How to Deal With Annoying Manager Traits: Strategies for Successful Interactions
We’ve all heard it before, “People leave their managers, not their companies.” While statistics vary, at least one recent survey shows that over half of respondents quit a job because of their boss, and an additional one-third have considered quitting because of their boss. So, yeah: People who quit jobs often actually quit their manager.…
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Quiet-Quitting Hype or Actual Business Issue?
All hiring starts with retention. I recently heard the term quiet-quitting used to describe when employees were not outright quitting their job, but they were quitting the idea of going above and beyond. They still performed their duties, but were no longer participating in the hustle culture mentality that work has to be their life.…
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Improve Motivation Using Accountability And Expectations
Accountability throughout the entire organization is critical to its success or failure. All executives, managers, supervisors and, even staff, are responsible for the final outcome of the company. Since any effort is only as strong as its weakest link, the organization depends upon and enhances the ability of its people to work together and to…
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The Key To Good Manager-Employee Communication
In the past, I have discussed the integrated human resource management philosophy. Quick refresher: the integrated HR system management philosophy focuses on HOW the 4 key elements of PA, S, T&D, M work together. This philosophy uses HR Plan (HRP) & Job Analysis (JA) to gather information that is feed into the Performance Appraisal (PA) which in…
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Remote Work And The Great Resignation
People quitting their jobs at the highest rates on record continues to wreak havoc on U.S. companies. Some surveys have found that nearly half of employees are looking to leave their current jobs, highlighting the labor crisis that many employers are encountering. Some are calling this “The Great Resignation” but maybe it should be called…
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What Is Your Business Exit Strategy?
Whether retirement is 30 years away, just over the horizon or not in your game plan at all, a succession plan is vital to ensuring the continued success of your business. A good succession plan can help with the following: Transfer ownership when the time comes Maintain your lifestyle in retirement Provide for your heirs…
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The Right Way To Off-Board A Departing Employee
Recently during a mentoring session, the manager asked how I would off-board a departing employee and how does that fit into the integrated HR philosophy? My client’s concern was activated when a valuable employee announced she was leaving. Immediately the manager began to worry about losing the departing employee’s institutional knowledge and experience. How can…
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Where To Find Workers
I have blogged extensively about using an integrated HR system philosophy. Here is another example of using the integrated philosophy to help you critically think about your business. In the USA, seventy-eight million people, or 59 percent of the workforce, are hourly workers. In a survey by the Society of Human Resource Management, respondents reported:…
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One Page Interview Form
To critically think about Human Resources in your business, you need a philosophy where COMMUNICATION IS KEY…COMMUNICATION IS A TWO WAY STREET (Applicant & Employer). For instance, the candidate’s interview answers are creating manager expectations of them. Here are some suggestions for interviewers to consider during the Selection process: I have successfully used the following…
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Online Meeting Effectiveness
Just ask any one of your employees or co-workers … the last thing any business wants is another unnecessary, unproductive meeting. Poorly run meetings can waste employees’ (and the company’s) time and leave teams with tension rather than solutions. When making the switch to remote work, many businesses simply replicated the “in- office” experience for…
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Effective Sales Process Management
How do prospects decide to purchase your product or service? Does a single decision maker find a product or service and buy on the spot, or does s/he go through many steps and approvals first? Perhaps there are multiple people or departments involved in the decision, each with their own needs? Your sales process management…
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Remote Work Transition
The last 18 months of drastic change, for example, brought down a lot of myths like: If people work from home, they’ll work less (they worked longer). Young people are eager to come back to the office (they are less willing than older employees per a recent survey by the Conference Board ). Unemployment is…
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Employee Retention
Many small business owners assume that their company’s power in the labor market correlates with the unemployment rate and general state of the economy. During a hot labor market, characterized as a candidate’s market, they raise wages and shower candidates with gifts ranging from Moleskine notebooks to Swell water bottles. If it is an employer’s…
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Strategic HR Planning
Strategic HR planning links HR management directly to the strategic plan of your business. Even a small organization with a staff of 4 staff can develop a strategic plan to guide decisions about the future. Based on the strategic plan, your organization can develop a strategic HR plan that will allow you to make HR…
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Preparing For The 2022 Workplace
As businesses start into 2022, great uncertainty is hanging over the heads of many executives. Execs are faced with two different realities: a pre-vaccine world of remote work and a post vaccine world of figuring out how to safely engage with employees, job candidates, and customers. To help business leaders better prepare, here are some…
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What Should KPI’s Really Measure?
No small business (SB) owner questions the importance of measuring their company’s performance properly. Yet many I’ve mentored over more than 20 years generally struggle with the challenge. As an owner put it to me, “they [the employees and managers] start looking for the exits.” Looking at many actual small business KPIs (all the charts…
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What Causes Bad Decisions
During my recent workshop Human Resource Management System, I was asked what causes bad decisions. My simple answer was humans are often very irrational. If you’ve ever explored behavioral economics or psychology, you’ve likely found a host of examples demonstrating situations when we make objectively and clearly…bad decisions. With the way our brains function, it makes…
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Management Skills vs Business Stage
The management skills required depends on the business stage. The following provides a visual of the change from functional skills to managerial skills required for managers during different business growth stages. I became a manager before I was prepared: what I wish I knew…like every new manager I’ve ever known, I was promoted into management…
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Is Your Incentive Plan Working?
Right now, believe it or not, is a good time to evaluate your incentive plan and change it if necessary. The reason is simple. The economy is in turmoil, with plenty of companies facing unprecedented challenges. Now more than ever, you need to attract and keep good people and get everyone focused on business results.…
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Hiring Crisis
The current hiring crisis in the United States represents a serious barrier to our economic recovery and unfortunately, small businesses are again hurting the most as a result. While many factors contributed to this situation, employers increasingly find themselves in a higher wage environment with more job openings and less hiring. The hiring crisis is…
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Off-Boarding Strategy
Leaders put a high priority on recruitment and onboarding. And for good reason. Those first few days or weeks can be quite influential. In fact, research conducted as part of a 2018 Global Culture Report, which surveyed more than 15,000 workers across a dozen countries, showed that when onboarding is successful — centered on training,…
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Ten Reasons Good People Quit
According to the US Department of Labor and Statistics, turnover can cost an organization 33% of an employeeʼs total compensation including both salary and benefits. But the impact is not only financial it also affects employee morale. Therefore, it would be prudent for managers to focus on reducing turnover rates but in order to do…
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Success Isn’t Binary
A lot of people I have talked with assume that success is binary, which means everything that isn’t success must be failure. But the opposite of success isn’t failure. Or, it doesn’t have to be. And, that’s a distinction that can make all the difference. Unfortunately, it’s one that many people never learn to make.…
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How To Find And Retain Employees
There is no shortage of quotes about success in business… “A vision without a strategy remains an illusion.” … “Culture eats strategy for breakfast.” … “Business has only two functions – marketing and innovation.” The list goes on and each has merit. Yet none of them work without talented people. It is the people you…